Privacy Policy

Last updated: September 13, 2026

NewGlaze Bath Solutions ("NewGlaze", "we", "us", or "our") operates the website newglazebath.com (the "Site") and provides bathtub, shower, and sink refinishing services in Massachusetts. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the choices you have.

By using the Site or submitting a request for a quote, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information you provide to us

When you submit a quote/contact form or contact us by phone or email, we may collect:

• Name
• Email address
• Phone number
• The service you are interested in (e.g., bathtub or sink refinishing)
• Any additional details or message you choose to provide

Information collected automatically

When you visit the Site, we and our service providers may automatically collect certain technical information, including your IP address, browser type, device type, pages viewed, and interactions with the Site. This information is collected using cookies and similar technologies (see Section 4).

2. How We Use Your Information

We use the information we collect to:

• Respond to your request and provide a free estimate
• Contact you about your project, schedule service, and provide customer support
• Operate, maintain, and improve the Site and our services
• Measure the performance of our advertising and marketing
• Comply with legal obligations and prevent fraud or misuse

3. How We Share Your Information

We do not sell your personal information. We may share it with trusted service providers who help us operate our business and the Site, including:

• Hosting providers that host the Site and store data
• Email and communication providers that deliver our messages
• Google (e.g., Google Ads) for advertising, measurement, and conversion tracking
• Payment processors, where applicable, to process deposits and payments

We may also disclose information if required by law, or to protect the rights, property, or safety of NewGlaze, our customers, or others.

4. Cookies and Advertising Technologies

The Site uses cookies and similar technologies to make the Site work, remember your preferences, and measure the effectiveness of our advertising. We use the Google Ads tag (identifier AW-18445939486) to measure when visitors take actions such as submitting a quote request.

You can control or disable cookies through your browser settings, and you can opt out of personalized advertising through Google Ads Settings. Note that disabling cookies may affect how the Site functions.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, to comply with our legal and accounting obligations, and to resolve disputes.

6. Your Rights and Choices

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of marketing communications
• Opt out of the sale/sharing of personal information for targeted advertising (we do not sell personal information)

To exercise any of these rights, contact us using the details in Section 9. We will respond within the time required by applicable law.

7. Children's Privacy

The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

8. Security and Changes to This Policy

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, however, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Site after an update means you accept the revised policy.

9. Contact Us